# Help & FAQ

- [Get Help](/help-and-faq/get-help.md)
- [FAQ: General](/help-and-faq/faq-general.md)
- [How often do you update the earnings calls data?](/help-and-faq/faq-general/how-often-do-you-update-the-earnings-calls-data.md)
- [What languages are covered in your earnings call data?](/help-and-faq/faq-general/what-languages-are-covered-in-your-earnings-call-data.md)
- [What is the geographic coverage of your earnings call data?](/help-and-faq/faq-general/what-is-the-geographic-coverage-of-your-earnings-call-data.md)
- [How is capitalization handled?](/help-and-faq/faq-general/how-is-capitalization-handled.md)
- [How are plural nouns handled?](/help-and-faq/faq-general/how-are-plural-nouns-handled.md)
- [FAQ: Risk Tool](/help-and-faq/faq-risk-tool.md)
- [Why do I have zero entries in my data?](/help-and-faq/faq-risk-tool/why-do-i-have-zero-entries-in-my-data.md)
- [How are Exposure, Risk, and Sentiment defined?](/help-and-faq/faq-risk-tool/how-are-exposure-risk-and-sentiment-defined.md)
- [What is the "Overall risk and sentiment" file in the output of the Risk Tool?](/help-and-faq/faq-risk-tool/what-is-the-overall-risk-and-sentiment-file-in-the-output-of-the-risk-tool.md)
- [How long do you retain searches?](/help-and-faq/faq-risk-tool/how-long-do-you-retain-searches.md)
- [What is the crosswalk to GVKey in the output of the Risk Tool?](/help-and-faq/faq-risk-tool/what-is-the-crosswalk-to-gvkey-in-the-output-of-the-risk-tool.md)
- [How can I optimize the speed of the Risk Tool?](/help-and-faq/faq-risk-tool/how-can-i-optimize-the-speed-of-the-risk-tool.md)
- [How are the various variables defined?](/help-and-faq/faq-risk-tool/how-are-the-various-variables-defined.md)
- [FAQ: Keyword Tool](/help-and-faq/faq-keyword-tool.md)
- [Does the Keyword Tool take into account feedback by way of rejecting a term?](/help-and-faq/faq-keyword-tool/does-the-keyword-tool-take-into-account-feedback-by-way-of-rejecting-a-term.md)